FAQs

Read some of our most commonly asked questions.

We know this is a very daunting process especially when you may have hundreds or even thousands of pictures to choose from. Therefore, we have dedicated a webpage to provide you with plenty of guidance. See above tab [Choosing your Photos] for the full information.

At Albums by Reflections we pride ourselves in providing you the best quality album. In doing so, we use our best expertise in styling the album in the most appropriate design and format. Although you have chosen the pictures and possibly what order they are to be placed in; Albums by Reflections are experts in what they do and will re-create your day by designing the pages to suit your theme/day.

If you do have any special requirements please contact us at sales@reflections-albums.co.uk prior to placing your order so we can assist you to the best of our ability.

For those poems, quotes or song lyrics you have chosen please check all the spelling, grammar and punctuation is correct as we cannot accept returns or responsibility on personalised products. You can select up to 10 personalised texts to be included within your bespoke album however, there is a 250 character restriction on each text. You may provide Albums by Reflections permission to select the poems and quotes on your behalf and the text can be longer in length.

Please note that the album examples on the website and on other social media platforms are not necessarily the font that will be used on your order. We select different styles subject to what pictures are chosen for that page and the ceremony details.

Yes, prices do start from £99 and there is no catch. We have a passion for quality and believe that our albums are not just places to file photos but they are designed as a conversation piece bringing shared memories to life. Therefore we strive to reduce our prices to produce more albums so everyone can share their happy memories without having to break the bank.

At Albums by Reflections, we believe your fondest memories deserve a special home and sometimes that home may be at more than one place. Therefore we do offer parent albums which are the exact replica of the main album and at a discounted rate of 25% off for both the large and medium albums.

Your album is developed in our UK office using special software and is then created in our factories abroad.

We can provide other album sizes to suit your requirements, prices are on request and subject to availability. For further information please contact us via sales@reflections-albums.co.uk or via our social media platforms so we can assist you further.

You can see the full details of the number of pictures included in each album size on our [Buy Now] web tab. However, if other size and number of photos are required, contact us via sales@reflections-albums.co.uk so we can advise you further.

You album is developed in our office in the UK and hand created in our factory abroad. Therefore we ask that from the time of your order to home delivery please wait approximately 3-5 weeks. Shipping time is usually 3 weeks but can sometimes be quicker or slightly longer depending on the workload in our factory and the availability of stock. If you require a quicker turnaround please contact us via sales@reflections-albums.co.uk

For all UK purchases we provide Free UK delivery. We use a courier service, this service is fully tracked and the tracking number will be provided to you. It will be door-to-door service and will require a signature upon delivery. Delivery time is normally 2-4 working days. We do ship internationally but there is a postage cost for each package. Customs and duties charges are not included and remain the responsibility of the recipient. Shipments normally arrive 7 working days after dispatch depending on the country location.

If you are located in or around the Cambridgeshire County you may collect your album. Please inform us of your collection when you place the order so we can arrange a time when your album is completed. You can contact us on sales@reflections-albums.co.uk for more information.

We currently accept payment via PayPal and all major credit or debit cards.

If you have any other questions please do not hesitate to contact us via sales@reflections-albums.co.uk. We aim to answer all questions within 72 hours.